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Policies

Return Policy

 We stand behind our work 100%.  If for any reason you don’t love your new artwork, please let us know within 10 days so we can make it right with a gallery credit or exchange.  (Customer is responsible for applicable return shipping costs) **Custom printed art sizes 48" and larger are not eligible for return. Please consult with our specialists when ordering larger artworks so that we can ensure you get the perfect piece for your wall.

Color Matching

Color as seen on a computer monitor may not look the exactly the same as the colors on our printed product. No guarantee is made that any image as seen online will necessarily match exactly the colors on the final product.

Personal Data

All information submitted by you in connection with any order is governed by our Privacy Policy. We do not share or sell your personal data.

Sales Tax and International Duties

Applicable sales tax will be added to all orders submitted from or shipping to a California or Hawaii locations. All others submitted from other State, Sales and Use Tax should be paid by the Consumer, where required by law. International collectors are responsible for all international fees, duties, customs, taxes and charges imposed following the purchase of the artwork.

Delivery

Delivery time depends on the shipping option you choose when ordering. Please allow at least 2-4 weeks for your custom order to be created and or 1-5 days for your retail product to be shipped, plus the shipping time based on your distance from CA.  If your print arrives damaged or broken, please contact us! We will happily replace it, but we’ll need a picture of the damage. Email us at info@Latitudesfineart.com. Requests must be received within 10 days of delivery, and must include photographic proof of the damage for us to review and make a determination whether damage in fact occurred during shipping. If we approve your request for a replacement, we will not charge you for the new print and a new one will be printed and shipped ASAP.

Returns

Shipping Problems/Damage
Notification of all shipping defects or damage must be made within 10 days of delivery and accompanied by a photograph of the damage and a photograph of the shipping label so we can submit to shipper for a claim.

General

All orders and transactions also are subject to the LatitudesGallery.com Terms of Use policy, including, but not limited to, the limitations on damages and exclusions of warranties set forth therein. The Terms of Use also include provisions for arbitration of disputes and other important terms you should review. Descriptions, images, references, features, content, specifications, products, price and availability of any products or services are subject to change without notice, and our current prices can be found on our Sites and Apps. No responsibility is assumed for any errors in listed prices or other information, all of which we reserve the right to correct. Orders are not final or binding until accepted by us. We reserve the right, with or without prior notice, to limit the available quantity of or discontinue any product or service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to bar any user from making any or all purchase(s); and/or to refuse to provide any user with any product or service.Latitudes is not responsible for any delay or failure in delivery due to causes beyond its control, including, but not limited to, acts of god, war, terrorism, embargo, quarantine, accidents, fire, explosion, flood, severe weather, epidemic, riots, civil disturbance, unavailability of labor or transportation or any other similar or dissimilar cause. You are responsible for the proper and safe handling of any prints or other products you order from us. To the extent allowed by law, Latitude Gallery's liability for any claim relating to any product purchased from us is the amount you paid for the product.

Privacy Policy

Latitudes Gallery Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from latitudesfineart.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
 
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We use the history of your browsing and favorites to utilize re-marketing campaigns, and remind you of what you were interested in.
We use the history of your purchases and store it under your name, so we can help you when you wish to make additional purchases and coordinate with what you already have.  We also send thank you notes to various customers after purchasing or at year end.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:
We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads
    GOOGLE - https://www.google.com/settings/ads/anonymous
 
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@latitudesfineart.com or by mail using the details provided below:
  401 E. Main Street, Ventura, CA, 93001, United States
Why Choose Latitudes Gallery?

Shop Small - Impact Big!
All our photography is by just two artists, locals of Ventura and Kauai.  We photograph, and produce all our pieces in house. When you purchase from us, you are supporting this artist-owned business, and all the families that count on us, every day.  Thank you!

Satisfaction Guaranteed
We provide our images on the highest quality materials, and work hard to eliminate guesswork.  From clear descriptions and images of materials, to our Augmented Reality and preview tools, to our size guides and in-house design consultant.  We want to help you clarify your desire and vision, and create the perfect piece, just for you.  We know when guessing is eliminated, satisfaction is guaranteed.  Why go it on your own if you don't have to?  Contact us today and let us help you "find yours". 805-642-5257 

No Consultation Fees
Our in-house design consultant is here to answer any of your design concerns at no charge to you!  Unsure where to put art with that awkward wall? Not sure if the color in the art matches the room right? Why guess on your own? We can create a digital preview of the images you are considering, on a photo you take of your own room.  You can see if the size is right, which image works best, and get an expert opinion, all by email consultation- for FREE.  You have waited long enough.  Let's make your dream a reality, now! Contact Tasha@ latitudesfineart.com or call 805-642-5257 for your FREE CONSULTATION.

Art for Any Budget
We offer all our images in 5 materials and a wide variety of sizes to suit your needs.

Global Shipping
Yes!  We can ship it!  Contact us today for international shipping and we can work together to find the best method for your needs.